About us

Vision, mission, values


Our vision

A world where every child and every adult who is on the move or separated from their family by borders is supported and protected with full respect for their rights.

Our mission

Four promises
for one commitment

Support
Defend
Reunite
Protect

ISS Switzerland is committed to supporting, defending, reuniting and protecting children, adults and families in a transnational context. Backed by a network present in 120 countries, it provides individual social, family and legal support.

Drawing on this field expertise, it has contributed for 100 years to the development of practice and legislation on children’s rights and migration law, in Switzerland and internationally.

Our values

What guides all our work

Solidarity

ISS Switzerland strives to make its services accessible to the people who need them, whatever their financial situation.

Non-discrimination

ISS Switzerland acts regardless of the nationality, residence status, political, cultural or religious affiliation, gender or sexual orientation of the people it serves.

Equality

Alert to situations of discrimination, oppression and violence – especially domestic violence – ISS Switzerland is committed to deconstructing patriarchal patterns and decolonising practice.

Welcome

ISS Switzerland gives its full attention to every request it receives and responds with respect and kindness. People are welcomed and listened to in all their humanity.

Discover how these values have been shaped over 100 years of history.