About us
Our team
An interdisciplinary team – social work, law, mediation – based in Geneva and Zurich.
Our professions
Complementary skills serving families
Social work
Listening, assessing the situation and supporting the child and their family on both sides of the border.
Law
Clarifying the applicable legal framework and guiding families through transnational proceedings.
Mediation
Restoring dialogue between parents separated by borders, in the child’s interest.
Migration
Advising migrants and supporting their return and reintegration projects.
Management Board
The management steers the activities of ISS Switzerland and coordinates the teams in Geneva and Zurich.
Cilgia Caratsch
Director
Carole Baumgart-Aubert
Head of Administration and Human Resources
Elodie Antony
Head of Operations
Transnational services
Social workers, lawyers and mediators support children and families whose situation crosses borders.
Eleonora Bertossa
Social worker
Maria Fuchs Castro
Child protection expert and mediator
Anna Lanz
Social worker, mediator, team and casework lead
Alicia Haldemann
Project manager, social worker
Anna Häseler
Social worker
Eleonora Meier
Lawyer
Albert Mukwiye
Social worker
Dicky Ndoye-Mandengué
Social worker
Marine Zurbuchen
Lawyer
Sarah Moos
Social worker
Soutien aux personnes migrantes
Migration specialists and programme managers advise migrants, particularly on their return and reintegration projects.
Gian Luigi Berardi
Lawyer
Isabella Celli
Migration specialist
Valerio Prato
Migration specialist
Michèle Demierre
Programme manager, Reintegration in the country of origin
Adriana Uribe
Programme manager, Reintegration in the country of origin
Innovation and pilot projects
Ce pôle conçoit et teste de nouvelles réponses aux besoins des familles.
Juliette Borel
Assistante de projet Cochem
Simon Mastrangelo
Programme manager
Administration
The administrative team handles the secretariat, accounting, IT and reception in both offices.
Shaheeda Dollie
Secretariat, reception
Nirandon Kowautai
Administrative and IT assistant
Pierre-Alain Kummer
Accountant, IT officer
Sabrina Muranovic
Administration officer
Veronika Winkler
Administrative assistant
Organisation chart
The full organisation of ISS Switzerland, from management to the field teams.
Download the organisation chart